Service focused on the design, development, and implementation of intelligent chatbots that optimize customer service, automate business processes, and increase sales conversion. Our chatbots are based on conversational AI and adapt to the specific needs of each business, functioning as an efficient first point of contact available 24/7.
Includes:
- Business analysis and definition of chatbot objectives (support, sales, lead qualification, bookings, etc.).
- Design of personalized conversational flows.
- Initial training of the AI with information about the business, products, and services.
- Integration with channels such as WhatsApp, Web, Facebook Messenger, Instagram, or internal platforms.
- Connection with CRMs, forms, databases, or external systems.
- Automation of frequently asked questions and repetitive processes.
- Lead capture setup and referral to sales teams.
- Functional testing and adjustments before going into production.
- Implementation in a production environment.
Standard range:
- Up to 1 main chatbot.
- Up to 15–20 initial conversational flows.
- Up to 200 trained questions/answers.
- Integration with 1 main channel.
- Basic documentation for use and administration.
Benefits:
- Immediate attention and no hours.
- Reduction of operational workload of the human team.
- Improvement in customer experience.
- Increase in the generation and qualification of business opportunities.
- Scalability to grow as the business requires.
This service is designed as a professional and scalable solution that can be expanded later with new channels, workflows, integrations, or advanced artificial intelligence capabilities as the business evolves.